Introduction to Spousal Assault Risk Assessment The Spousal Assault Risk Assessment (SARA) by Kropp, Hart, Webster & Eaves (1995) is used to assess the risk of intimate partner violence. Their tool recognizes that intimate partner violence may occur without regard to gender (male on female, female on male, female on female, male on male, and any…
Tag: evaluation
Starting a Crisis Line or Hotline
Introduction Update: May 22, 2017 Please see Ultimate Guide to Starting a Crisis Line for a much more comprehensive treatment of this same topic! Do you want to start your own suicide hotline, crisis line or helpline? This is an extremely ambitious and admirable goal and I admire you for thinking about your community! Thousands of suicide…
Crisis Line Call Outcomes and Measures
Working at a crisis line, it’s important to fill out reports on each call that you take. Call reports provide information valuable for statistics, quality assurance and developing as a volunteer. For instance, if you realize that many calls are coming in between the hours of midnight and 8am, or the most common issues that…
Developing Core Competencies for Suicide Risk Assessment
A number of competencies or skills are required for adequately working with suicidal individuals. Cramer et. al. (2013) examined a number of resources including the AAS Core Competencies (2010) and other resources. This list is adapted from those resources. Manage Attitudes and Reactions Towards Suicide and Suicidal Clients This competency involves self-awareness about your attitudes…
Developing a Risk Management Program for Your Helpline
Importance of Helpline Risk Management Risk management is the process of assessing and taking steps to mitigate areas where things that might go wrong in your organization. While we all hope that nothing would ever go wrong, it’s important that we are not caught blindsided. Some of these issues are within our control (e.g. helpline…