Dustin K MacDonald

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Tag: training

Joining the US Coast Guard Auxiliary

Posted on February 28, 2023February 28, 2023 by Dustin

Introduction The US Coast Guard Auxiliary (USCGAUX) is the uniformed, volunteer, non-military support component of the United States Coast Guard. There are flotillas (the smallest unit in the Coast Guard Auxiliary) in all 50 states and Puerto Rico. The primary missions of the CGAUX include recreational boating safety, public education, Radio Watchstanding (relieving active duty…

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NCCM Documentation

Posted on January 13, 2023January 13, 2023 by Dustin

Introduction Salesforce Nonprofit Cloud Case Management (NCCM) includes a lot of documentation. Unfortunately it can be hard to find that documentation ever since the PowerOfUs portal migrated to the Trailblazer Community. NCCM Documentation There is NCCM documentation available here: https://help.salesforce.com/s/articleView?language=ko&id=sfdo.Case_Management.htm&type=5 https://www.sforgdocs.com/cm/en-gb/cm-documentation The first one is a direct link to the Salesforce documentation, which can have…

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Building a Membership Association

Posted on January 14, 2020February 21, 2020 by Dustin

Introduction Membership associations or organizations are groups of like-minded people who join together in order to receive certain benefits like networking, access to events, training and others. Examples of membership organizations include trade associations, like the American Farm Bureau, service clubs like the Rotary, and geographically-bound organizations like Chambers of Commerce or economic development agencies….

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Advanced Crisis Line Training

Posted on December 17, 2018December 15, 2018 by Dustin

Introduction A few years ago when I was working for Distress Centre Durham (DCD), I undertook a project to develop a new advanced training curriculum for telephone responder. Currently the Basic Training is 16 hours of in-class, plus another 16 hours of supervised phone shifts where a responder demonstrates that they have the active listening,…

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IT0425, Introduction to Battlefield Technical Intelligence

Posted on September 27, 2018November 23, 2019 by Dustin

Introduction IT0425, Introduction to Battlefield Technical Intelligence is a subcourse in the Advanced Intelligence Analyst Course. You can download it here, or see below for a brief summary of its contents. The course includes multiple choice exercises that have not been reproduced here. Learning Objectives Describe TECHINT, its mission, how it is organized, and its…

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