In the helping professions, including both client-facing roles (like therapy or case management) and other roles, the importance of being able to talk constructively with people is key. Particularly in areas like nursing or case management where both physical/medical issues need to be taken care of, patients can feel overlooked or like they’re not taken…
Tag: counselling
Developing Core Competencies for Suicide Risk Assessment
A number of competencies or skills are required for adequately working with suicidal individuals. Cramer et. al. (2013) examined a number of resources including the AAS Core Competencies (2010) and other resources. This list is adapted from those resources. Manage Attitudes and Reactions Towards Suicide and Suicidal Clients This competency involves self-awareness about your attitudes…
Efficacy of Sex Offender Counselling
July 20, 2016 Note: This article’s title has changed; the URL remains unchanged Social Worker and Sex Offender A social worker based in North York is coming before the disciplinary committee of the Ontario College of Social Workers and Social Service Workers, because of his conviction for sexual interference and sexual assault. This would not be…
How to Help People Experiencing Sexual Violence
Sexual violence is a term that applies to a number of crimes including sexual assault, sexual harassment, rape, and any other scenario where a person has experienced unwanted sexual contact or the threat of unwanted sexual contact. At Durham College and UOIT, I sat on a Working Group that drafted a new “Sexual Violence Response…
Improving Your Helpline Work
As a volunteer or paid helpline worker, we all endeavour to improve our work on the lines. Whether you have 100 or 1000 hours on your helpline there will always be things you can learn and strategies that you can apply to better connect with callers. Listed below are a few strategies you can implement…